Wellbeing Quarter

Terms & Conditions

GENERAL

• ​Please shower before using the sauna.

• Swimwear must be worn in the sauna area at all times.

• Oru Space accepts no responsibility for the loss or damage of any personal belongings.

• Smoking and e-cigarettes of any kind are not permitted in or around our facility. No glass containers or bottles are permitted at any time in our sauna.

• Alcohol and drug use is strictly prohibited in the sauna. Oru Space reserve the right to refuse admission to intoxicated persons. Refunds will not be offered to anyone refused admission.

• By agreeing to these terms and conditions, you acknowledge and accept the risks inherent in the use of the sauna and cold water immersion. You voluntarily assume the risk of injury, accident or death, which may arise from the use of our facility. You hereby waive and release Oru Space from any and all liability, past, present and future relating to sauna sessions.

• Please sit on your towel in the sauna and wear swimwear whilst using our sauna.

• Please only pour water on the stones from the bucket and ladle provided, always ask permission from others in the sauna before doing so. Please do not add oils or anything else to the water.

• Please respect other sauna users. Any disorderly behaviour is not permitted and Oru Space reserves the right to remove disorderly users at any time.

• Take care when moving in or outside the sauna - be aware of wet or uneven surfaces.

• Take care when entering/ using/ exiting the cold shower.

• In case of an emergency exit the sauna & notify Oru Space immediately for further instructions.

SAUNA ETIQUETTE

• Please sit on your towel in the sauna and wear swimwear whilst using our sauna.

• Please only pour water on the stones from the bucket and ladle provided, always ask permission from others in the sauna before doing so. Please do not add oils or anything else to the water.

• Use caution when pouring on the stones as hot steam will rise and could burn your arm. You should start by pouring at the back of the stove and bringing the ladle forward so that your arm is never in contact with the steam.

• Please respect other sauna users. Any disorderly behaviour is not permitted and Oru Space reserves the right to remove disorderly users at any time.

• Take care when moving in or outside the sauna - be aware of wet or uneven surfaces.

• Please rinse yourself with the shower before entering the sauna.

• Take care when entering/ using/ exiting the cold shower.

• In case of an emergency exit the sauna & notify Oru Space immediately for further instructions.

HEALTH & MEDICAL

• Anyone under the age of 18 using the sauna & hot tub must be accompanied by an adult on a 1:1 ratio. Children under the age of 16 are not permitted to use the sauna.

• All persons using the sauna do so at their own risk. If you have any reservations regarding sauna use, such as medical conditions, underlying health problems, history of dizziness or fainting, the use of prescription drugs, or pregnancy, it is essential that you consult your GP before making a booking. By agreeing to our waiver you understand the risks and have consulted with a medical professional. You understand and take full responsibility for your own health and wellbeing.

• Contraindications include (but are not limited to) the following. Should you have any of the following you must seek consent from your doctor prior to using the sauna, hot tub & cold water immersion:

  •  Pregnancy 

  •  Cardiovascular disorders

  •  Blood pressure disorders - high and low

  •  Nervous system disorders

  •  Lymphatic system disorders

  •  Heart Disorders

  •  Blood disorders

  •  Epilepsy

  •  Asthma

  •  Diabetes

  • Allergies​

• Anyone entering the sauna, hot tub & cold water assumes full responsibility of their medical / health condition, to include but not limited to, any medications the person may be taking which could result in a medical emergency or unsafe condition. All persons must know their own limitations and assumes all risks associated with any activities in which they may engage in while attending the Oru Space Sauna or the connected premises.

• All persons using the cold shower do so at their own risk. It is your own responsibility to ensure that you can handle being exposed to the cold temperatures.

BOOKING AND WAITLISTS

• We strongly recommend that you book your sauna session in advance as we have a limited number of spaces. If the sauna is fully booked you can join the waitlist. Please note, you will need to have a valid payment option to join.

• If you are on the waitlist and a space opens up (due to a cancellation) and you are next in line, you will receive an auto-email notifying you that you have been added to the sauna session.

• If you can no longer make the session just let us know and we can cancel for you.

SAUNA MEMBERSHIPS

• Monthly sauna memberships are non-refundable.

• Monthly members receive 25% off workshop bookings and wellness retail products. They also receive 10% discount at Trinco restaurant. Members get 1 free guest credit per month and £50 off retreats at Oru El Saltador! Members can also access free members breakfast on Tuesdays and free members drinks on Thursday evenings.

• When cancelling the membership, you can cancel anytime before the start of the next month, we cannot offer part-refunds.

• All membership is for a minimum of 2 months. After 2 months you can cancel at anytime.

• All prices are subject to RPI or CPI whichever is higher

SAUNA USE

• Prolonged exposure to the sauna may cause your body to overheat. Limit yourself to a maximum of 15 minutes (depending on experience). We advise beginners to start with 3 - 5 minutes.

• In the sauna there are benches on low and high levels. The high benches are much hotter than the lower, so place yourself according to your comfort level.

• Exit immediately if nauseous, uncomfortable, dizzy or sleepy, and notify the member of staff on duty.

• Do not use the sauna if you have recently consumed alcohol, drugs or medications. Use the sauna at your own risk.

• Any metal in the sauna such as Jewellery and watches will retain heat and therefore is not suggested to bring into the sauna.

• Stay hydrated before, during and after sauna use.

• Use the cold shower with care. Take your time entering, and listen to your body.