Oru Space - Room Booking Terms & Conditions

Introduction
These terms and conditions govern the hire of meeting rooms and treatment rooms at Oru Space. The two locations are:

  • 20 – 22 Lordship Lane, SE22 8HN, London

  • 7 Throwley Way, Sutton SM1 4AF, London

By booking a room, whether for therapy or business purposes, you agree to these terms and conditions.
What Oru Space Provides
Oru Space provides secure, comfortable rooms for various uses, including therapy sessions, meetings, or workshops. Upon booking and payment, you will be granted access to the room for the agreed-upon duration.
Room Use

  • Treatment Rooms: If you are a therapist, you confirm that you hold relevant qualifications, professional indemnity insurance, and are registered with an appropriate governing body to provide therapy services.

  • Meeting Rooms: If you are booking a meeting room for business or organisational purposes, you are responsible for ensuring the room is used appropriately for meetings, conferences, workshops, or any other professional activity.

Your Responsibilities

  • Room Care: You agree to leave the room in a clean and tidy condition after use. The room must not be used for any illegal, inappropriate, or unethical activities, including smoking, drug or alcohol abuse, gambling, violence, or sexual activity.

  • Prohibited Items: You must not light candles, incense sticks, or any open flames in the room.

  • Room Usage: The room may only be used during the booked time. Please vacate promptly to allow for cleaning and maintenance between bookings.

  • Equipment: Ensure that all lights and electrical equipment are switched off when leaving the room. The door must be properly closed.

Payment and Cancellation

  • Payment: All bookings must be paid in advance via debit or credit card. Our current fees are listed on our website.

  • Cancellation: Cancellations or amendments must be made at least 5 days before the booking start time to receive a full refund. If you cancel or amend within 5 days, you will be charged the full cost of the booking.

Insurance Requirements

  • For Therapists (Treatment Rooms): You must have public liability and professional indemnity insurance to provide therapy services at Oru Space. Proof of insurance must be provided at the time of booking, and failure to provide adequate cover may result in the cancellation of your booking.

  • For Businesses (Meeting Rooms): You are responsible for ensuring that your business or organisation has appropriate insurance for your activities at Oru Space. This may include general liability insurance, event insurance, or other relevant policies. The specific types of insurance may include:

    • Public Liability Insurance: Covers injuries or damage to third parties.

    • Employer's Liability Insurance (if applicable): Covers your employees in case of injury while working at the premises.

    • Event Insurance: Covers specific risks associated with meetings, conferences, or events.

Indemnity
You agree to indemnify Oru Space against any loss, damage, or liability incurred as a result of your negligence or failure to adhere to these terms. This includes claims arising from the services you provide in treatment rooms or from the activities you conduct in meeting rooms. This indemnity extends to your clients, employees, or any third parties associated with your booking.
Legal Agreement
By making a booking, you confirm that you:

  • Have provided accurate and up-to-date information regarding your qualifications and insurance (for therapists) or your business's insurance (for organisations).

  • Have the necessary consents, approvals, and licenses required to offer your services (for therapists) or conduct your activities (for businesses).

  • Are not under investigation or facing proceedings that could affect your ability to provide services or run your business.

Oru Space reserves the right to terminate the agreement at any time, with a refund for any unused booking time. This agreement is governed by English law.

Talk Therapy Room Terms & Conditions

The basics

We are Oru Space and our registered office is at 20 – 22 Lordship Lane, SE22 8HN, London. These are the terms and conditions under which a therapist or consultant can hire the use of a consulting/therapy room. Our rooms are made available for you to hire, to enable you to consult with any client(s) of yours in comfortable and discrete surroundings to enable you to provide therapy services.

What Oru Space provide

A comfortable secure Therapy Room for you to see your Clients. Once you have booked and paid you will be able to use your chosen room and we will provide access for both entry into the premises and the requested room, for the allocated time.

Clinical Responsibility

By booking a Therapy room with Oru Space. You as the practitioner confirm that you hold qualifications, professional indemnity insurance, and professional registration that is applicable to the treatment you are providing Clients.

What we expect of our Consultants/Therapist

  • You shall at all times leave the Therapy Room in a clean and tidy condition.

  • You will not use the Therapy Room for any illegal or inappropriate purposes including smoking, drug abuse, alcohol abuse, gambling, sexual activity, violent or threatening behaviour, or any other purpose that is likely to reflect negatively on the Owner or any other consultants that use the premises.

  • You will not light or allow candles, incense sticks or naked flames in the Therapy Room.

  • The room may only be used during the hours that have been booked and paid for. We expect you to vacate the Therapy Room promptly at the end of your session, so that we can ensure that it is properly cleaned and maintained to the required standard, for the next consultant.

  • You should make sure that you switch off all lights and electrical equipment when leaving the Therapy Room and ensure that the door is properly closed.

Payment for Services and Cancellation

You will be asked to pay for the Services in advance by debit or credit card and the current tariff for our fees can be found on our website.

If at any time you wish to cancel or amend your booking, we require you to inform us no less than 5 days of the booking start time at which point we will refund you. If you do not cancel or amend your booking prior to our cancellation window (5 days prior to your booking) you will be held liable for the full cost of your booking.

Insurance

We require you at all times and at your own expense to make sure that you have in place whatever insurance is reasonable in the circumstances which may include public liability, professional and any other indemnity insurance, to make sure that the Owner is fully protected against any loss, damage or other liability that we incur by providing Services to you.We ask you to confirm evidence of your insurance cover by proceeding with the booking. Failing to provide adequate cover if requested, will resort to or may lead to cancelling of any bookings. In the case of no insurance, you should not see any Client at the premises, until appropriate insurance cover is in place.It remains your responsibility to ensure that premiums are paid and all appropriate insurances are properly maintained.

For our protection

We expect you to fully indemnify us against any loss or damage that we suffer because you have been negligent or contravened any of your obligations under these terms and conditions or if any Client suffers any loss or damage either at the premises or as a result of services provided to them.
This indemnity also extends to any tax or National Insurance contributions in respect of any payment that you receive from a Client.

The legal bits

Our terms and conditions form the basis of the legal agreement between us and nothing else varies these terms and conditions unless it has been agreed in writing by one of our directors.By making a booking with us, you are acknowledging that you understand our terms and conditions and the fact that the use of any Therapy Room will be subject to these terms and conditions, as well as the fact that we are not making any assurances as to the suitability of the Premises or their use by you.We are also relying on specific assurances by you that:-

  • All your information including your accreditation is correct and up-to-date

  • No Client has been told of qualifications experience or accreditation’s that you do not in fact have

  • You have all the necessary consents and approvals to provide Services to your Clients and that there is no pending investigation or proceedings that might adversely affect your ability to provide Services to Clients.

  • We reserve the right to terminate our agreement with you at our discretion by giving you written or verbal notice and refunding any advance payment for Services not yet used.

The agreement between us is governed by English law.